Have you ever had a conversation similar to below? It happens far too frequently. If you give out your business card or contact information, expect that people might actually use it and expect a response. Don\u2019t give it out if you don\u2019t care about your customers. You\u2019re just wasting my time if you don\u2019t bother to respond. <\/p>\n
———————–<\/p>\n
We recently met at the [LOCATION:___________]. We were discussing your [product\/solution\/technology\/____________]. We really had a [great\/good\/interesting\/________] conversation. It really helped me understand some of the [issues\/challenges\/__________] I was facing recently. <\/p>\n
You provided me your contact information and suggested that I e-mail you if [I needed more help\/had suggestions\/________]. So, I thought I\u2019d take you up on that offer. I really appreciate your willingness to discuss this with me more. <\/p>\n
[DETAILS]<\/p>\n
———————–<\/p>\n
A few weeks later \u2026.<\/em><\/p>\n Hi [NAME],<\/p>\n I\u2019m sure you\u2019re really busy, but I was wondering if you got my last e-mail? I had really hoped that you\u2019d continue the conversation we\u2019d started at ____________. I\u2019ve attached my original e-mail below for reference in case you misplaced it or it was unfortunately marked as spam. <\/p>\n ———————–<\/p>\n A few weeks later \u2026.<\/em><\/p>\n [NAME],<\/p>\n Any chance you\u2019ve given any thought to my e-mail? I had expected to hear back from you by now. I\u2019d really appreciate a response. I really do need [some help\/comments on my feedback\/______________]. <\/p>\n ———————–<\/p>\n A few weeks later \u2026. <\/em><\/p>\n [NAME],<\/p>\n Hello?<\/p>\n What have I done to deserve this treatment? I\u2019m a paying customer. If you hadn\u2019t committed to me that you\u2019d be willing to communicate, I wouldn\u2019t be so frustrated now. Is it too much to ask for you to at least send back a response to my e-mails? It\u2019s been several months.<\/p>\n ———————–<\/p>\n Not soon enough \u2026.<\/em><\/p>\n [NAME],<\/p>\n It is with no sadness that I\u2019m writing to say that we\u2019ve switched to your competitor. A little correspondence with us would have gone a long way. Event a polite, \u201cI\u2019m really busy, but I\u2019ll look into the details of your e-mail soon\u201d would have been better than the silence. Thanks for nothing. <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Have you ever had a conversation similar to below? It happens far too frequently. If you give out your business card or contact information, expect that people might actually use it and expect a response. Don\u2019t give it out if you don\u2019t care about your customers. You\u2019re just wasting my time if you don\u2019t bother […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[5,9],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pd5QIe-a8","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":128,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/128","url_meta":{"origin":628,"position":0},"title":"Technical Interview Question Series Starting","date":"April 16, 2008","format":false,"excerpt":"I'm going to begin posting weekly a technical interview question. Generally, each question should be solvable in less than 30 minutes time. Often, much less. Some amount of coding is typically necessary to solve the problem (either actual code or pseudo-code), but occasionally, just a plan or discussion-style response is\u2026","rel":"","context":"In "Coding"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":175,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/175","url_meta":{"origin":628,"position":1},"title":"What’s the perfect API?","date":"May 5, 2008","format":false,"excerpt":"I was skimming a rant by someone on arstechnica about how badly messed up Win32 APIs are and how superior everything else is, when this paragraph grabbed my attention: The reason must be that no one in Microsoft actually gives a damn. Each group develops their own UI widgets in\u2026","rel":"","context":"In "Coding"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1382,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1382","url_meta":{"origin":628,"position":2},"title":"Nest Thermostat Review, Update #4","date":"January 2, 2012","format":false,"excerpt":"Update #6, Update #5, Update #4, Update #3, Update #2, Update #1, Install A bit more about my Nest thermostat experiences. On the weekend, I spoke with a support engineer from Nest regarding the issue I was having with one of the Nest units failing to properly read the room\u2026","rel":"","context":"In "General"","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.wiredprairie.us\/blog\/wp-content\/uploads\/2012\/01\/image_thumb.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1432,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1432","url_meta":{"origin":628,"position":3},"title":"Nest Thermostat Review, Update #7","date":"January 7, 2012","format":false,"excerpt":"Update #6, Update #5, Update #4, Update #3, Update #2, Update #1, Install I received a replacement thermostat earlier this week as promised by Nest Labs. I had time this afternoon to do a swap and reinstall. Nest had asked me to swap the thermostats between two floors experimentally to\u2026","rel":"","context":"In "General"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1360,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1360","url_meta":{"origin":628,"position":4},"title":"Nest Thermostat Review, Update #3","date":"December 31, 2011","format":false,"excerpt":"Sorry, if you\u2019re tiring of reading these as I write about the experience of buying a Nest thermostat. Just move along if you\u2019re not interested. :-) Here\u2019s the support e-mail I just sent Nest (via their online contact form) (Dec. 31, 2011, 9:15am): We have three Nest thermostats in our\u2026","rel":"","context":"In "General"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1749,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1749","url_meta":{"origin":628,"position":5},"title":"Nest Update #12: Software at 3.0 with New Features","date":"October 3, 2012","format":false,"excerpt":"As the blogosphere exploded yesterday with news of a second generation Nest thermostat and a new major version of the software (for the thermostats and the controllers such as the web site and various SmartPhones), I wondered what impact the new software and hardware would have on average users, like\u2026","rel":"","context":"In "Recommendations"","img":{"alt_text":"IMG_0630","src":"https:\/\/i0.wp.com\/www.wiredprairie.us\/blog\/wp-content\/uploads\/2012\/10\/IMG_0630.png?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts\/628"}],"collection":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/comments?post=628"}],"version-history":[{"count":0,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts\/628\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/media?parent=628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/categories?post=628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/tags?post=628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}