{"id":1382,"date":"2012-01-02T21:06:50","date_gmt":"2012-01-03T02:06:50","guid":{"rendered":"http:\/\/www.wiredprairie.us\/blog\/?p=1382"},"modified":"2012-01-16T19:20:48","modified_gmt":"2012-01-17T01:20:48","slug":"nest-thermostat-review-update-4","status":"publish","type":"post","link":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1382","title":{"rendered":"Nest Thermostat Review, Update #4"},"content":{"rendered":"

Update #6<\/a>, Update #5<\/a>, Update #4<\/a>, Update #3<\/a>, Update #2<\/a>, Update #1<\/a>, Install<\/a><\/p>\n

A bit more about my Nest thermostat experiences.<\/p>\n

On the weekend, I spoke with a support engineer from Nest regarding the issue I was having with one of the Nest units failing to properly read the room temperature. I swapped one of the thermostats with a thermostat from a different floor in our house and then monitored the results over the weekend. I noticed the same problem in the new location: the thermostat would regularly read a temperature that was 3 to 4 degrees warmer than the actual room temperature. As it doesn\u2019t consistently exhibit the problem, it makes heating a room to a comfortable temperature somewhat challenging (and now that it\u2019s 19F outside, I\u2019d like it if it was a bit more on the mark).<\/p>\n

I spoke again with the same support engineer from Nest today (Mark). He called back as promised at the telephone number I left with him. He agreed that it was the thermostat that had a problem and decided to ship me a new one immediately (overnight). As today was an \u201cobserved\u201d holiday for most shipping companies in the USA, the new thermostat won\u2019t ship till tomorrow.<\/p>\n

Interesting tidbit is that the base of the device apparently has a serial number that is tied to the display and that they both must be returned at the same time when shipping a defective unit back to Nest.<\/em><\/p>\n

\"20111218-IMG_0136\"<\/p>\n

When I arrived home this evening, my wife and I did our normal patterns. Go here, drop stuff off, etc. One of the places my wife walks nearly every evening takes her right by the Nest thermostat in a hallway on our first floor.<\/p>\n

As we were sitting down for dinner about 30 minutes later I noted that the temperature seemed a bit cooler than normal in the kitchen so I walked over to the thermostat. \u201cAuto away\u201d had been activated. Arrgh<\/strong>. What\u2019s odd (and annoying) is that the temperature should have been going to 69F starting at 5pm. At some point, it had decided that we were \u201caway\u201d and had never arrived home (I checked all of the schedules and everything seemed normal). I thought that there was some way to review the timings and choices it makes for that setting, but the \u201cEnergy\u201d option on the thermostat reported \u201cNo data\u201d for any of the recent days (I would have expected at least one day as I had moved the thermostat two days earlier).<\/p>\n

UPDATE: Jan, 4, 2012: <\/strong>Ok the above happened AGAIN<\/span>. I don\u2019t know why I\u2019d want AUTO AWAY to also DEACTIVATE the schedule? Seriously? Turn off learning. Turn off Auto-away. What\u2019s left Nest?<\/p>\n

So, I don\u2019t know what to make of this new \u201cfeature.\u201d Clearly, we were in the house and the auto away should have been deactivated by our presence (I thought?). We did not activate \u201caway\u201d mode manually either.<\/p>\n

\"image\"<\/a><\/p>\n

I definitely can\u2019t give high marks to this product and wouldn\u2019t recommend it right now. I know others are apparently having decent success, but until the kinks are worked out or they do a lot more explaining, I\u2019d recommend anyone thinking about buying one to wait <\/strong>(maybe for v2 or a significant software upgrade).<\/p>\n

If anyone from Nest is listening, please speak up! <\/span><\/strong><\/p>\n

(And anyone else with comments, questions, etc., feel free to leave them! I enjoy your comments and feedback and I know others are finding your comments very useful!)<\/p>\n

I\u2019ve created a new home for discussions about digital thermostats. <\/strong>Here<\/strong><\/a>\u2019s a bit more information and <\/strong>here<\/strong><\/a>\u2019s the site (digtstat.com). (And thanks for your help in getting it started!)<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Update #6, Update #5, Update #4, Update #3, Update #2, Update #1, Install A bit more about my Nest thermostat experiences. On the weekend, I spoke with a support engineer from Nest regarding the issue I was having with one of the Nest units failing to properly read the room temperature. I swapped one of […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[5,6,3],"tags":[49,48,45,47,46],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pd5QIe-mi","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":1360,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1360","url_meta":{"origin":1382,"position":0},"title":"Nest Thermostat Review, Update #3","date":"December 31, 2011","format":false,"excerpt":"Sorry, if you\u2019re tiring of reading these as I write about the experience of buying a Nest thermostat. Just move along if you\u2019re not interested. :-) Here\u2019s the support e-mail I just sent Nest (via their online contact form) (Dec. 31, 2011, 9:15am): We have three Nest thermostats in our\u2026","rel":"","context":"In "General"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1508,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1508","url_meta":{"origin":1382,"position":1},"title":"Nest Thermostat Review, Update #9","date":"January 22, 2012","format":false,"excerpt":"Summary\/Index When I woke up this morning, I decided that I\u2019d use the remote features of my Nest Thermostat to increase the temperature of the first floor as the normal schedule hadn\u2019t started yet. Here\u2019s what I saw on my iPad: Basement: ? First Floor: ? When I tapped the\u2026","rel":"","context":"In "General"","img":{"alt_text":"image","src":"https:\/\/i0.wp.com\/www.wiredprairie.us\/blog\/wp-content\/uploads\/2012\/01\/image23.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1432,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1432","url_meta":{"origin":1382,"position":2},"title":"Nest Thermostat Review, Update #7","date":"January 7, 2012","format":false,"excerpt":"Update #6, Update #5, Update #4, Update #3, Update #2, Update #1, Install I received a replacement thermostat earlier this week as promised by Nest Labs. I had time this afternoon to do a swap and reinstall. Nest had asked me to swap the thermostats between two floors experimentally to\u2026","rel":"","context":"In "General"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1420,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1420","url_meta":{"origin":1382,"position":3},"title":"Nest Thermostat Review, Update #6","date":"January 4, 2012","format":false,"excerpt":"Update #5, Update #4, Update #3, Update #2, Update #1, Install I didn\u2019t expect to have another post so soon. But, the Nest experience continues to frustrate and baffle. On the 3rd of January, I took the following screen shot of our basement schedule for heating: Tonight (one day later\u2026","rel":"","context":"In "General"","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.wiredprairie.us\/blog\/wp-content\/uploads\/2012\/01\/image_thumb4.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1482,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1482","url_meta":{"origin":1382,"position":4},"title":"Nest Thermostat Review, Update #8","date":"January 14, 2012","format":false,"excerpt":"Summary\/Index A few new things have occurred since I last posted. January 11, 2012: Nest Labs updated the firmware of the thermostat to version 1.0.6. There isn\u2019t any publically available information about what was updated however other than \u201cbug fixes.\u201d Thanks to GregN for pointing it out. Here\u2019s a link\u2026","rel":"","context":"In "General"","img":{"alt_text":"nestrounding","src":"https:\/\/i0.wp.com\/www.wiredprairie.us\/blog\/wp-content\/uploads\/2012\/01\/nestrounding_thumb.gif?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1749,"url":"https:\/\/www.wiredprairie.us\/blog\/index.php\/archives\/1749","url_meta":{"origin":1382,"position":5},"title":"Nest Update #12: Software at 3.0 with New Features","date":"October 3, 2012","format":false,"excerpt":"As the blogosphere exploded yesterday with news of a second generation Nest thermostat and a new major version of the software (for the thermostats and the controllers such as the web site and various SmartPhones), I wondered what impact the new software and hardware would have on average users, like\u2026","rel":"","context":"In "Recommendations"","img":{"alt_text":"IMG_0630","src":"https:\/\/i0.wp.com\/www.wiredprairie.us\/blog\/wp-content\/uploads\/2012\/10\/IMG_0630.png?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts\/1382"}],"collection":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/comments?post=1382"}],"version-history":[{"count":8,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts\/1382\/revisions"}],"predecessor-version":[{"id":1492,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/posts\/1382\/revisions\/1492"}],"wp:attachment":[{"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/media?parent=1382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/categories?post=1382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wiredprairie.us\/blog\/index.php\/wpjson\/wp\/v2\/tags?post=1382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}