Category / Usability

by Aaron

My intro to Woopra, and why you should wait.

I thought I’d give Woopra a spin this evening.

The signup process has a few bumps. The privacy policy request bombs when I click on the link (file not found). I notified them via their contact info a few days ago and never heard back — nor was it fixed.

They don’t bother spell checking instructions — always a bad omen.

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A confirmation email has been sent to your inbox, follow the provided contruction in order to confirm you email.
Please check your junk emails or spam folder if you haven’t received the confirmation email

When should I check my junk emails or spam folder? It doesn’t give any sense of a time frame.

E-mail with confirmation code and link showed up in spam folder as promised. :)

Confirmed and then redirected — password automatically entered …

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Oops?

OK, send me my password.

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Huh? I’m not registered?

OK, I’ll bite .. they have a live chat, and it’s “Online.”

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And one final slap…. [WHACK]

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Nothing.

I can’t recommend you try Woopra, because it would seem that it’s a waste of time as there isn’t anything that actually works properly.

If someone from Woopra would like me to do a decent review and fix things for me, contact me. I’m interested in trying your product, and happy to provide feedback.

by Aaron

Where’s the Ignore Option Apple?

You duped me once Apple by making me think I needed to update Safari on one of my Windows computers. But, I’m not going to make that mistake again. I don’t want your browser. I have two browsers installed already and that’s quite enough.

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Even lowly Vista offers me an option to hide an update (just right click on the update and select Hide):

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Please play nice Apple.

Either let me hide Safari as an option or minimally, don’t try to install new software without me explicitly agreeing.

Installing new software that is subject to security issues should always be an OPT-IN for consumers, don’t decide for them. You may have some fine products Apple, but don’t force them on me.

by admin

iTunes, by dummies?

I downloaded a few videos over the weekend about the new iPhone SDK via iTunes. My iPod Classic isn’t set up to synchronize movies, so I need to adjust the settings so that the movies would be available on the iPod.

Here’s the warning dialog that was displayed when I clicked "Sync Movies":

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All existing songs, movies and TV shows will be removed and replaced with movies from my iTunes library? What happens to the songs and TV shows? Huh?

I use Media Monkey to manage my iPod’s music collection as iTunes is TERRIBLE on Windows for managing music, playing music, searching music … pretty much everything it does is sub-par and odd. But, this?!

Does Apple secretly have a guidebook internally, "Apple Inhumane Interface Guideline for Developing Mediocre Windows Applications: A Simple Guide to Getting People to Hating Microsoft Windows More."

Unfortunately, Media Monkey isn’t able to manage movie/video files.

I’m not willing to click "Sync Movies" if it should wipe out all of the songs I have. It takes hours to copy them all back.